Our customer service is outstanding, and our experts can handle just about anything, therefore we offer this special guarantee that most information technology companies don’t.

that is, we guarantee all of our work with a 30 day money back guarantee, and some other services have 90 day money back guarantee. However,  before we just give back your money we attempt to fix it a second time, if that fails, then you are entitled to your money back for the labor. The only thing we ask for is the money for the parts, however, if the problem persisted due to a defect in parts, then after a replacement part is put in, then a refund will be issued on that as well.

The second part to the NK Guarantee is, if we attempt to fix your device remotely and don’t succeed, we won’t charge you and instead dispatch a technician at 15% off our on-site support.