Our technicians (Nerds) are what make us different from every other Tech Company. We are a group of highly trained individuals. We have Nerds that specialize in one particular thing and others that are familiar with multiple. Each of our technicians have to pass a very difficult examination that is very similar to the A+ Cert but more broad. It quizzes potential technicians on customer service standards, social skills, technical skills, situational awareness, and sales.